Frequently asked questions

Bondi is not a generic app builder. It combines natural-language building with a governed business-systems runtime. You define the data, processes, roles, rules, exceptions, and AI boundaries; Bondi helps turn them into a system that can be tested, deployed, audited, and changed safely.

You can build CRM systems, project management tools, inventory management, custom workflows, reporting dashboards, and any internal business system. Bondi builds each one as custom software tailored to your exact requirements.

No coding knowledge is required for the building path. You do need someone who understands how the business operates and can review the proposed data model, rules, permissions, exceptions, and test scenarios. Complex legacy migrations also require implementation expertise.

Yes, through a controlled modernization path. Bondi can support assessment, data and workflow mapping, parallel validation, integrations, and a planned cutover. This is different from building a new system and is scoped as an implementation project.

Bondi is currently invite-only and opening access gradually. Submit an early access request with your starting point. We review each request personally and, when there is a fit, plan a focused and safe first step with you.

Yes. Bondi is built with enterprise-grade security. Your data is protected with encryption, regular backups, and strict access controls. We take data security and privacy seriously.

That is what Bondi is designed for. Every customer gets an isolated database, granular permissions, audit history, backups, and a controlled path for testing and deploying changes. Enterprise plans can add contractual SLAs and dedicated infrastructure.

Our current pricing page is a preview of the planned self-service platform tiers. Early access is reviewed personally, so final pricing and scope are confirmed before an invitation is issued.

All plans include the system builder, custom fields & views, workflow automation, AI integrations, and activity logs (with tiered retention - 30 days on Basic, 90 days on Standard, 365 days on Pro). Standard adds custom portals and advanced permissions. Pro adds direct database access and storage expansion. Enterprise includes everything plus SSO/SAML, SLA, and dedicated infrastructure.

Each plan includes a monthly AI Budget in USD that covers all AI operations - integrations, implementations, email/SMS sending, and document processing. Basic includes $20, Standard $55, and Pro $140 of AI Budget. All costs are displayed in dollars - no credits or abstract units.

The Wallet is a prepaid, pay-as-you-go balance you can top up at any time (minimum $20). When your included AI Budget runs out, AI usage automatically draws from your Wallet. Your Wallet balance never expires, and you can set spending caps and auto-topup rules to stay in full control.

Open self-service trials are paused while Bondi is invite-only. Request early access and we will recommend an evaluation path based on whether you are building a new system or modernizing a legacy one.

Legacy modernization has two separate layers: an implementation fee for assessment, migration, validation, training, and cutover; and an ongoing Bondi platform subscription for the production system. The implementation fee is scoped to the complexity of the existing system.

Yes! Standard customers can add Workflow Runs (+1,250 runs for $25/mo) and Pro customers can add runs (+5,000 runs for $100/mo). Pro customers can also expand database storage ($40/mo per 20 GB), and Standard & Pro customers can expand file storage ($20/mo per 50 GB). For AI usage beyond your included budget, the pay-as-you-go Wallet covers additional needs.

For AI Budget, usage automatically continues via your Wallet if it has a balance - no interruption. If both AI Budget and Wallet are empty, AI features are paused but all non-AI features continue working normally. For Workflow Runs, new workflows are paused at 100% until you add a Workflow Runs pack or your billing cycle resets.

Yes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of the next billing cycle. Your current allocation remains until the cycle ends.

Yes, annual billing saves you 17% - equivalent to 2 months free. Basic is $468/year, Standard is $1,188/year, and Pro is $3,348/year.

Yes, you can cancel your subscription at any time with no penalties. Your access continues until the end of your current billing period.

We accept all major credit cards (Visa, Mastercard, Amex). Enterprise customers can arrange invoicing with custom payment terms (NET 30/60).

Bondi provides custom database schemas, interfaces, workflows, business rules, role-based permissions, audit history, reporting, APIs, controlled deployment, rollback, and AI agents that operate within defined permissions and rules.

Bondi guides you through the business entities, relationships, process stages, roles, rules, exceptions, and reports involved. It proposes a system blueprint for review, builds a sandbox, and helps validate the complete process before production.

Bondi integrates with common business tools through webhooks and APIs. Supported integrations include email services, calendar apps, file storage, payment processors, and CRM systems. Custom integrations available on Enterprise plans.

Yes. Every workspace exposes a typed CRUD API with two equivalent surfaces - REST for traditional integrations and GraphQL for typed frontends. Available on Standard, Pro and Enterprise plans for custom integrations and automations.

Yes, you can export your data anytime in standard formats (CSV, JSON, SQL). Full database exports available on all plans to ensure complete data portability.

Your data is automatically backed up every 24 hours with point-in-time recovery available for the last 30 days. Enterprise plans include custom backup schedules and retention periods.

Build time depends on the scope and risk of the change. The important distinction is that changes are prepared and validated away from production, shown for review, and deployed through a controlled process rather than written directly into a live system.